Returns & Exchanges

At uni-ball, we stand behind the quality of our writing instruments and offer a 30-day return window for items in their original packaging. If you are not completely satisfied with your purchase, we are here to help ensure you have the perfect tool for your creative journey.

Return Process

• 1.
  Initiate Your Request

  Log in to your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and include the provided return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.